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FAQ

Do you have non-smoking rooms in the hotel? (Facilities)

We do not have designated smoking or non-smoking rooms in our hotel.


How do I cancel my reservation? Can deposit paid be refunded?

You can cancel by phone OR you can send an email to us by providing all your booking details. Deposit made cannot be refunded. However, you can always change your traveling dates.

 

Does your hotel provide internet access?

Yes, we do provide FREE WIFI in the rooms and the hotel lobby.


Can I request for late check out?

Yes, you can request for late check out but it is subject to the room availability. Late check out after 1pm will be charged extra half day (half day charge based on your room type), after 5pm will be charged one night stay.

 

Can I request for early check in?

Yes, you can check in earlier, but subject to the room availability. However, there will be a charge of RM10 nett/hour if you request to check-in before 12noon.

 

What are the Hotel Wawasan's bank account details?

Our bank detail as below:

Bank Name: RHB Bank Account

Name: SR Street Sdn Bhd

Account No: 20131600006330

ADDRESS
No.21, Jalan Wawasan,
Pusat Perniagaan Wawasan,
86200 Simpang Renggam,
Johor, Malaysia.

CONTACTS
Tel: 012-729 1033
Tel: 07-756 0188
Fax: 07-755 2033
E-mail: hotelwawasan@gmail.com